Refund Policy
Last updated October 19, 2026
All sales are final. RubiLaunch is a digital product that unlocks as soon as your access key arrives, so we don't offer refunds. If you're charged twice or can't get in, we'll fix it.
Why sales are final
Your access key is emailed right after payment and unlocks the full toolkit right away, including the checklist, calculators, supplier directory and tutorials. Because the content can't be returned once it's been opened, we don't give refunds for a change of mind, for not using the toolkit, or for the results of your store.
Please read the sales page, screenshots and questions before you buy. If you're unsure whether RubiLaunch is right for you, email hello@rubilaunch.com first and we'll answer.
When we'll make it right
- Charged twice. If you were charged more than once for the same purchase, we'll refund the extra charge.
- Can't get in. If your key doesn't arrive or doesn't work, we'll fix it or send a new one. If we can't get you into the toolkit within 5 business days, we'll refund your purchase.
Email hello@rubilaunch.com with the email you used at checkout and your order number.
Payments and disputes
Payments are processed by our reseller, Lemon Squeezy, which is the merchant of record for your order. Lemon Squeezy may decide refund requests under its own Buyer Terms.
If you have a problem with a charge, please contact us before disputing it with your bank, since we can usually fix it faster. If a purchase is refunded or disputed, its access key stops working.
Your rights under law
Nothing in this policy limits any right you have under the consumer protection laws where you live.
Contact
SatoriK LLC, Phoenix, Arizona. Email hello@rubilaunch.com.